Reviews
Notifies you when new customer reviews are detected for your tracked companies. This radar type helps you monitor customer feedback and sentiment across various review platforms.
Content Structure
The content
object contains the review information:
Field | Type | Required | Description |
---|---|---|---|
review_content | string | Yes | Content of the review |
review_url | string | Yes | URL to the original review |
review_source | string | Yes | Platform where reviewed (e.g., TrustRadius, Capterra) |
review_rating | number | Yes | Numerical rating (normalized to 1-5 scale) |
reviewed_at | string | No | Best estimated date of review (YYYY-MM-DD) |
Example
This example includes base webhook fields along with review-specific content:
{
"event_id": "41991828-ed31-4bd9-98d2-44b2763f9f35",
"event_type": "radar_finding",
"record_id": "b77af154-c369-4446-b70a-f328880c3a48",
"discovered_at": "2024-03-18T09:15:00Z",
"data": {
"radar_id": "c70813b3-7e87-4ca7-90fd-8c64574d911b",
"radar_type": "reviews",
"domain": "docker.com",
"next_charge_at":"2024-04-20T12:30:00Z",
"custom_fields": {
"priority": "high",
"account_id": "0011U00000TFV7MQAX"
}
},
"content": {
"review_content": "Docker helps us to run DBT in our local environment with help of Docker container and Docker image. Docker helps us to deploy our code with continuous integration and build highly scalable data processing system. The use case for Docker in our organization is to create a containerize data analytics and transformation pipeline. We use docker to containerize our DBT code.",
"review_url": "https://www.trustradius.com/reviews/docker-2024-06-23-04-28-03",
"review_source": "TrustRadius",
"review_rating": 10,
"reviewed_at": "2024-06-29"
}
}