API Reference

Company - Reviews

Reviews

Notifies you when new customer reviews are detected for your tracked companies. This radar type helps you monitor customer feedback and sentiment across various review platforms.

Content Structure

The content object contains the review information:

FieldTypeRequiredDescription
review_contentstringYesContent of the review
review_urlstringYesURL to the original review
review_sourcestringYesPlatform where reviewed (e.g., TrustRadius, Capterra)
review_ratingnumberYesNumerical rating (normalized to 1-5 scale)
reviewed_atstringNoBest estimated date of review (YYYY-MM-DD)

Example

This example includes base webhook fields along with review-specific content:

{
  "event_id": "41991828-ed31-4bd9-98d2-44b2763f9f35",
  "event_type": "radar_finding",
  "record_id": "b77af154-c369-4446-b70a-f328880c3a48",
  "discovered_at": "2024-03-18T09:15:00Z",
  "data": {
    "radar_id": "c70813b3-7e87-4ca7-90fd-8c64574d911b",
    "radar_type": "reviews",
    "domain": "docker.com",
		"next_charge_at":"2024-04-20T12:30:00Z",
    "custom_fields": {
      "priority": "high",
      "account_id": "0011U00000TFV7MQAX"
    }
  },
  "content": {
    "review_content": "Docker helps us to run DBT in our local environment with help of Docker container and Docker image. Docker helps us to deploy our code with continuous integration and build highly scalable data processing system. The use case for Docker in our organization is to create a containerize data analytics and transformation pipeline. We use docker to containerize our DBT code.",
    "review_url": "https://www.trustradius.com/reviews/docker-2024-06-23-04-28-03",
    "review_source": "TrustRadius",
    "review_rating": 10,
    "reviewed_at": "2024-06-29"
  }
}