Reviews

Notifies you when new customer reviews are detected for your tracked companies. This radar type helps you monitor customer feedback and sentiment across various review platforms.

Content Structure

The content object contains the review information:

Field	Type	Required	Description
review_content	string	Yes	Content of the review
review_url	string	Yes	URL to the original review
review_source	string	Yes	Platform where reviewed (e.g., G2, Capterra)
review_rating	number	Yes	Numerical rating (normalized to 1-5 scale)
reviewed_at	string	No	Best estimated date of review (YYYY-MM-DD)

Example

This example includes base webhook fields along with review-specific content:

{
  "event_id": "41991828-ed31-4bd9-98d2-44b2763f9f35",
  "event_type": "radar_finding",
  "record_id": "b77af154-c369-4446-b70a-f328880c3a48",
  "discovered_at": "2024-03-18T09:15:00Z",
  "data": {
    "radar_id": "c70813b3-7e87-4ca7-90fd-8c64574d911b",
    "radar_type": "reviews",
    "domain": "domain.com",
		"next_charge_at":"2024-04-20T12:30:00Z",
    "custom_fields": {
      "priority": "high",
      "account_id": "0011U00000TFV7MQAX"
    }
  },
  "content": {
    "review_content": "Great product with excellent customer support. The onboarding process was smooth and the team was very responsive to our needs. Would highly recommend!",
    "review_url": "https://www.g2.com/products/domain/reviews/123456",
    "review_source": "G2",
    "review_rating": 5,
    "reviewed_at": "2024-03-18"
  }
}